EasyLaw FAQs: Your Questions Answered
Welcome to the EasyLaw FAQ page! Here, you’ll find answers to common questions about our services, how to use the platform, and more. We’ve also included a video gallery with helpful tutorials to guide you through key features.
EasyLaw Video Tutorials
EasyLaw Video Tutorials
4 Videos
Frequently Asked Questions
Account & Membership
- How do I create an account?
- Creating an account is easy and free! Just click the “Login/Register” button on the homepage, fill in your details, and choose a username and password.
- What are the benefits of having an account?
- With an account, you can save your favorite templates, track your purchase history, and manage your subscriptions. You’ll also enjoy exclusive discounts and a personalized experience.
- How do I manage my subscriptions?
- Log in to your account, go to “My Subscriptions,” and you can easily renew or cancel your subscriptions with a few clicks.
- I forgot my password. How can I reset it?
- Click the “Forgot Password” link on the login page. Enter your email address, and we’ll send you instructions on how to reset your password.
Templates & Library
- How do I find the right legal template?
- Use our search bar and filters to find templates by category, industry, or keywords. You can also browse our template library by category.
- What types of documents are available in the library?
- Our library includes a wide range of legal documents, such as contracts, agreements, company formation documents, and more. We also have informative articles and publications on various legal topics.
- Can I download templates for offline use?
- Yes, once you’ve purchased a template, you can download it in a user-friendly format and use it offline.
Purchases & Payments
- What payment methods do you accept?
- We accept major credit/debit cards, PayPal, and mobile money payments.
- How do I access my purchased documents?
- After your purchase is complete, you’ll receive a download link via email. You can also access your purchased documents anytime from your account dashboard.
Support & Contact
- How do I contact customer support?
- You can reach our support team by email at support@easylaw.co.bw
- What are your support hours?
- Our support team is available Monday to Friday, 9 am to 5 pm, Botswana Time.
- Do you offer phone support?
- No, we do not offer phone support at the moment.