A consumer has the right to lodge a complaint with the Competition and Consumer Authority (the Authority) where there have been violations or contraventions of provisions of the CPA.

Consumer protection laws are made to protect consumers from fraudulent business practices, defective products, and dangerous goods and services.

This section explores the various measures taken, in the case of non-compliance with the Act.

The Consumer Protection Act requires suppliers to perform services timely for a consumer where there is an undertaking to do so.

Consumers have certain rights that help protect their interests and ensure fair practices in the marketplace. In this section, we explore what those rights are.

A contract is an agreement between two or more parties, whether written or oral, which creates obligations and rights among such parties. In terms of the Consumer Protection Act, a contract is to be written in clear and plain language and be written in any of the official languages